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All packages will be sent from our UAE fulfillment center via DHL international tracker service for packages sent outside of the UAE, and a local delivery service for all packages sent within the UAE.

Please note, our shipping costs do not include any charges levied by Customs in the destination country, nor do we accept responsibility for paying these.

An email will be sent to you within 24 hours of dispatch with your tracking number.

Kindly be advised that we do ship a diverse range of our products globally. To expedite the processing of your order, we consistently include a customs declaration form. It is important to note, however, that the legal landscape surrounding certain products and their labeling is subject to frequent changes, differing not only between countries but also within federal territories.

In the event that customs authorities seize the product due to non-compliance with specific regulations, we regret to inform you that compensation cannot be provided. Therefore, we strongly recommend verifying the legal requirements applicable in your country before finalizing your order. Your diligence in understanding and adhering to local regulations will contribute to a smooth and successful delivery process.

Please don’t hesitate to reach out to us within 7 days of placing your order. We are committed to making every effort to assist you promptly. Alternatively, you can directly contact the courier company, providing them with the tracking number sent to you via email. Your prompt communication enables us to address any concerns efficiently and ensure a smooth resolution process.

That depends on your location but is calculated for you at checkout. Free shipping is available when you invest a certain amount into your longevity products.

You have the option to return any unopened items within 14 days of receiving your order. If you wish to exchange it for a different product of equal value, we will happily send you a replacement at no extra cost once the original item is returned. Kindly initiate the process by reaching out to us via email at [email protected]. Please provide your order number and a brief explanation of why you require a replacement. We’re here to assist you throughout the return and exchange procedure.

Currently, our policy stipulates that customers are responsible for the return shipping costs unless the goods are deemed faulty. For further details, please refer to our Returns, Refunds & Cancellations Policy.

Upon receiving and inspecting your return, the refund process will be initiated. Typically, this process is completed within 7 business days. However, if the refund is to a credit card, it may take up to 30 days to be finalized.

Yes! Almost all of our products are vegan. See the individual product pages for more information, via our shop.

TIMELESS RADIANCE (collagen)
Consume 1 to 2 scoops daily by adding them to your preferred smoothie mix, ensuring it includes vitamin C (for example fresh orange juice). Collagen absorption in the body is optimized when combined with a vitamin C source.

BRAIN BOOST – NMN
Take 2 capsules first thing in the morning before food.

ENERGIZEN – SIRT6 ACTIVATOR
Take 2 capsules with a meal.

FUSION FLOW – TMG
Take 2 capsules before a meal or a workout

Certainly! All of our bottles are recyclable.

For optimal storage conditions, it is recommended to store your supplements in a cool, dry place at room temperature. Additionally, it is crucial to keep them away from direct sunlight.

Specifically for the brajn boost page, below where it says pure NMN, let’s change that to the worlds purest NMN

And then in the description let’s add why it is the worlds purest… we can take it from do not age website, just the relevant part that states purity.